Introduction
Welcome to Roadform. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.roadform.co.uk (the “Site”)
Information we collect
When you visit our site, we may collect personal information that you voluntarily provide to us, such as:
• Contact information such as name, email address, phone number and postal address.
• Financial information such as payment card details or bank account information when necessary for transactions.
• Transactional Data – records of your purposes, orders, payments and other transaction details.
• Usage data – information about how you use our services.
• Marketing and Communication Data – your preferences in receiving marketing materials from us and your communication preferences.
• Other information – any other personal information you choose to provide to us voluntarily.
We also collect non-personal information automatically when you visit our Site, such as:
• IP address
• Browser type
• Operating system
• Referring / exit pages
• Date and time of visit
• Pages viewed
How we collect information
We may collect personal information directly from you when you provide it to us, such as when you place an order or contact us.
How we use your information
We use the information we collect for various purposes, including:
• To provide and maintain our services.
• To process transactions.
• To communicate with you, including responding to your inquiries.
• To personalise your experience on our Site.
• To improve our Site and services.
• To send you promotional materials and other communications.
• To comply with legal obligations.
Disclosure of your information
We do not sell or rent your personal information to third parties. We may share your information with:
• Service providers who assist us in operating our Site and providing our services.
• Business partners and affiliates with whom we collaborate.
• Legal and regulatory authorities as required by law.
• Third parties in the context of a business transaction, such as a merger acquisition or sale of assets.
Legal basis for processing your information
We will only collect and process your personal information when we have a lawful basis for doing so. These lawful bases may include the necessity of processing for the performance of a Contract, compliance with legal obligations, protections of vital interests consent and legitimate interests pursued by use of a third party.
Data security
We implement reasonable security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and tracking technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.
Third-party links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Your choices and rights
You have certain rights regarding your personal information, including:
• Ther right to accessing the personal information we hold about you.
• The right to rectify inaccurate or incomplete data.
• The right to erasure (the “right to be forgotten”) of your personal information under certain circumstances.
• The right to objecting to or restricting the processing of your personal information.
• The right to withdraw consent where we rely on your consent for processing (this will nor affect the lawfulness of processing before your withdrawal).
• To exercise these rights, please contact us at [email protected]
Change to this privacy policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately upon posting and the latest revision will be indicated at the top.
Contact us
If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected] or in writing to Roadform House, Milber Trading Estate, Newton Abbot, Devon, TQ12 4SG.